Capstone Portfolio
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Wegner Health Science Information Center The Wegner Health Science Information Center (Wegner Center), which opened in 1998, is a consortium library that supports the clinical, educational, and research activities of eleven partner organizations that include the University of South Dakota School of Medicine, South Dakota State University Colleges of Nursing and Pharmacy, Mount Marty College Nurse Anesthesia Program, Sioux Valley Hospital & USD Medical Center/Sioux Valley Hospitals and Health System, the VA Regional Medical Center, and five other smaller partner organizations. The Wegner Center uses the Minnesota State Colleges and University/Project for Automated Library Services (better known as the PALS system) as its online catalog system and for its circulation, interlibrary loan, and acquisition processes. An extensive manual exists for the PALS system and is available for download from the PALS web site. The South Dakota Library Network (SDLN) has also developed a PALS manual that is available for download from the SDLN web site. Both of these manuals are technical by nature including extensive information necessary for the library tech services staff. However, this technical information is not necessary for the evening and weekend circulation staff. While the PALS manuals do include the information needed to use the PALS system – load patron records, display patron records, etc. – they are not intuitive in design and do not include information specific to the Wegner Center – such as patron classes or partner affiliations. The Wegner Center’s evening and weekend staff consists of retired physicians, nurses, other allied health professionals, and elderly volunteers. While this gives the Wegner Center a staff that is very knowledgeable in the library’s subject matter and dedicated to the mission of the Wegner Center, it is a staff that requires step-by-step instruction in circulation procedures that are specific to the Wegner Center. Training of the evening and weekend circulation staff using the PALS manuals available for download from the Minnesota State Colleges and University/Project for Automated Library Services and the South Dakota Library Network web sites have proven unsuccessful. The evening and weekend circulation staff still need frequent assistance with data entry and library staff must frequently monitor their data entry precision. Training and training materials that are focused to the intended audience will be developed. The training and training materials will focus on the six primary processes preformed by the evening and weekend circulation staff:
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